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Service Quality Initiatives

   
 

A great deal of attention is paid towards designing Standard Operating Procedures (SOP) at Expressit. This SOP is documented using ISO 9000 standards and circulated to all the operating unit heads. Training in SOP, constant audits, identifying deviations and promptly implementing Corrective Action Plans is the hallmark of Expressit’s approach ensuring service quality which is superior to what is currently offered by others in the Industry, and which has helped it gain customer confidence.

 
   
Seamless integration with the IT capability and effective use of the Internet have given the company an edge over its competitors and is viewed as being on par, in terms of capability, reliability, responsiveness and quality consciousness with the leader in the industry.
 
Cross Functional National Service Quality team comprising Operations, Customer Relations, Marketing, Accounts and IT professionals has been set up to monitor and achieve key bench-mark parameters determining superior service quality.
   
Service Quality Index (SQI) report of every branch across the network is created and relays this information.
   
Quality Audit and Training team (QAT) has been set up. The brightest minds from across the enterprise customers have been inducted into this team.
   
 
  Contact Us
   
 

For any further query or information, you may please contact us on +91-22-39539500 or at the address mentioned below. Alternatively, you may send an email to Customer Service.

   
  ExpressIt Logistics Worldwide Ltd.,
   
  Corporate Office
   
 

Expressit Logistics Worldwide Ltd.
K
armayog Building
Parsi Panchayat Road
Andheri (E),
Mumbai – 400 069.
Maharashtra
India

Tel:022-30813091(Board Line)

Mumbai Customer Support

Tel :022-39539500

Email : bomcs@expressit.in

   
  West Region
   
  Mumbai Regional Office
   
  Expressit Logistics Worldwide Ltd.

Sona Udyog Premises Co-operative Society Ltd.
Gala No. 19, Ground Floor,
Parsi Panchayat Road,
Andheri (E),
Mumbai – 400 069.
Maharashtra
India

Tel:022-30813091(Board Line)

Mumbai Customer Support

Tel :022-39539500

Email :bomcs@expressit.in
   
   
  Pune Regional Office
   
 

Expressit Logistics Worldwide Ltd.

SHOP # 3, Kohinoor Estate,
SR.No-61,Opp Govt.Poultry Farm,
Pune-Mumbai Old Highway,Wakdewadi
Pune - 411003
Maharashtra

Pune Customer Support

Tel : 022 39539500

Email : bomcs@expressit.in

   
   
  East Region
   
  Kolkata Regional Office
   
 

Expressit Logistics Worldwide Ltd.

Mondalgathi, Kaikhali,
VIP Road, PO Airport
Kolkata - 700052
West Bengal
India

Kolkata Customer Support

Tel : 022-39539500

Email : bomcs@expressit.in

   
   
  South Region
   
  Chennai Regional Office
   
 

Expressit Logistics Worldwide Ltd.

S.P.Arcade No 37,
Pazhandi Amman Kovil St,
Adambakkam
Chennai - 600 088
Tamil Nadu
India

Tel :044 - 43515060 (Board Line)

Chennai Customer Support

Tel : 022-39539500

Email : bomcs@expressit.in

   
  Bangalore Regional Office
   
 

Expressit logistics worldwide Ltd

#21/3, Venkateshwara Arcade,
5th cross, off siddaiah road,
Near KH Road bus stop,
Sudam Nagar,
Bangalore : 560027.
Karnataka,
India


Banglore Customer Support

Tel : 022-39539500

Email : bomcs@expressit.in

   
  Hyderabad Regional Office
   
 

Expressit Logistics Worldwide Ltd.

H No 1-8-504/4, Office No 201
2nd Floor, Hameed Plaza, Viqarnagar,
Opp Old Airport Road,
Begumpet, Secunderabad - 500 016.
Andhra Pradesh
India


Hyderabad Customer Support

Tel : 022-39539500

Email : bomcs@expressit.in,hydcs@expressit.in

   
   
  North Region
   
  Delhi Regional Office
   
 

Expressit Logistics Worldwide Ltd.

A-200,Gali no-10,
Road No-4, Mahipalpur
New Delhi-110037
India

Delhi Customer Support

Tel :022-39539500

Email : bomcs@expressit.in

   
 
 
 
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